APC Smart UPS RT 3000 Software Download: How to Install and Use It
If you have an APC Smart UPS RT 3000, you might be wondering how to download and use the software that comes with it. The software is called PowerChute Network Shutdown, and it is designed to provide safe system shutdown and advanced UPS management for your connected devices. In this article, we will show you how to download, install, and configure the software, as well as explain its features and benefits.
Introduction
What is APC Smart UPS RT 3000?
APC Smart UPS RT 3000 is a high-performance uninterruptible power supply (UPS) that provides reliable power protection for servers, network equipment, and other critical devices. It has a double-conversion online topology that delivers consistent and clean power, even in harsh conditions. It also has a scalable runtime that can be extended with external battery packs. The UPS has a capacity of 3000 VA / 2100 W, and it supports both 120 V and 230 V input/output voltages.
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Why do you need to download the software?
The software that comes with the APC Smart UPS RT 3000 is called PowerChute Network Shutdown, and it is a free application that you can download from the APC website. The software allows you to monitor and control the UPS from your computer, as well as perform safe system shutdown in case of a power outage. The software also provides advanced features such as event logging, email notifications, remote management, and more.
How to download the software from APC website?
To download the software from the APC website, you need to follow these steps:
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Go to and select your product category (UPS), product family (Smart-UPS On-Line), and product model (Smart-UPS RT 3000VA).
Click on the Software / Firmware tab and find the PowerChute Network Shutdown section.
Select your operating system (Windows, Linux, etc.) and click on Download.
Save the file to your computer and unzip it if necessary.
Installation and Configuration
How to install the software on your computer?
To install the software on your computer, you need to follow these steps:
Run the setup file that you downloaded from the APC website.
Follow the instructions on the screen and accept the license agreement.
Select the installation type (Typical or Custom) and choose the destination folder.
Click on Install and wait for the installation to complete.
Click on Finish and restart your computer if prompted.
How to connect the UPS to your computer?
To connect the UPS to your computer, you need to follow these steps:
Make sure that both the UPS and your computer are turned off.
Connect one end of a network cable to the network port on the back of the UPS.
Connect the other end of the network cable to a network port on your computer or a network switch/router.
Turn on the UPS and wait for it to initialize.
Turn on your computer and launch the PowerChute Network Shutdown software.
How to configure the software settings?
To configure the software settings, you need to follow these steps:
Open the PowerChute Network Shutdown software and click on Configuration.
Enter the IP address of the UPS and the username and password (the default ones are apc and apc).
Click on Test Connection to verify that the software can communicate with the UPS.
Click on Next and choose the shutdown mode (UPS or Outlet Group) and the shutdown delay (the time between the UPS reaching a low battery condition and initiating a shutdown).
Click on Next and select the events that you want to trigger a shutdown (such as power failure, low battery, etc.).
Click on Next and configure the email notifications (such as recipients, subject, message, etc.).
Click on Next and review the summary of your settings.
Click on Apply and wait for the configuration to be applied.
Features and Benefits
What are the main features of the software?
The PowerChute Network Shutdown software has several features that make it a useful tool for managing your APC Smart UPS RT 3000. Some of these features are:
It provides safe system shutdown for your connected devices in case of a power outage, preventing data loss and corruption.
It allows you to monitor the status and performance of the UPS from your computer, such as input/output voltage, load level, battery capacity, runtime, etc.
It logs the events and actions related to the UPS, such as power failures, shutdowns, restarts, etc., and allows you to view them in a graphical or tabular format.
It sends email notifications to you or other recipients when certain events occur, such as power failures, low battery, shutdowns, etc., keeping you informed of the situation.
It supports remote management of the UPS from any web browser, allowing you to access and control the UPS from anywhere.
How can the software help you monitor and manage the UPS?
The software can help you monitor and manage the UPS in several ways. For example:
You can view the current status and performance of the UPS from the main window of the software, such as input/output voltage, load level, battery capacity, runtime, etc.
You can click on Details to see more information about the UPS, such as model number, serial number, firmware version, etc.
You can click on Diagnostics to run self-tests on the UPS or calibrate the battery.
You can click on Control to perform actions on the UPS, such as turn it on/off, mute/unmute alarms, reboot it, etc.
You can click on History to see the log of events and actions related to the UPS, such as power failures, shutdowns, restarts, etc., and export them to a file or print them.
How can the software protect your data and equipment?
The software can protect your data and equipment in several ways. For example:
It provides safe system shutdown for your connected devices in case of a power outage, preventing data loss and corruption.
It allows you to customize the shutdown mode (UPS or Outlet Group) and the shutdown delay (the time between the UPS reaching a low battery condition and initiating a shutdown), giving you more flexibility and control over your devices.
It allows you to select the events that you want to trigger a shutdown (such as power failure, low battery, etc.), giving you more options and security for your devices.
It supports graceful operating system shutdown for Windows, Linux, VMware ESXi/ESX Server, Hyper-V, Citrix XenServer, Oracle Solaris, IBM AIX, HP-UX, Mac OS X, etc., ensuring that your applications are closed properly before shutting down your devices.
Conclusion
Summary of the main points
In conclusion, APC Smart UPS RT 3000 is a high-performance uninterruptible power supply that provides reliable power protection for your critical devices. The software that comes with it is called PowerChute Network Shutdown, and it is designed to provide safe system shutdown and advanced UPS management for your connected devices. In this article, we showed you how to download, install, and configure the software, as well as explain its features and benefits. We hope that this article was helpful and informative for you, and that you can enjoy using your APC Smart UPS RT 3000 and its software.
Call to action
If you have any questions or feedback about the APC Smart UPS RT 3000 or the PowerChute Network Shutdown software, please feel free to contact us or leave a comment below. We would love to hear from you and help you with any issues or concerns. Also, if you liked this article, please share it with your friends and colleagues who might find it useful. Thank you for reading!
FAQs
What are the system requirements for the PowerChute Network Shutdown software?
The system requirements for the PowerChute Network Shutdown software are as follows:
A computer running Windows, Linux, VMware ESXi/ESX Server, Hyper-V, Citrix XenServer, Oracle Solaris, IBM AIX, HP-UX, Mac OS X, or other supported operating systems.
A network connection between the computer and the UPS.
At least 512 MB of RAM and 100 MB of free disk space.
A web browser that supports JavaScript and cookies.
How can I update the firmware of the APC Smart UPS RT 3000?
To update the firmware of the APC Smart UPS RT 3000, you need to follow these steps:
Go to and select your product category (UPS), product family (Smart-UPS On-Line), and product model (Smart-UPS RT 3000VA).
Click on the Firmware Upgrades tab and find the latest firmware version for your UPS.
Download the firmware file to your computer and unzip it if necessary.
Connect a serial cable between the serial port on the back of the UPS and a serial port on your computer.
Run the firmware upgrade utility that you downloaded from the APC website.
Follow the instructions on the screen and wait for the firmware upgrade to complete.
Disconnect the serial cable and restart the UPS.
How can I test the battery of the APC Smart UPS RT 3000?
To test the battery of the APC Smart UPS RT 3000, you need to follow these steps:
Open the PowerChute Network Shutdown software and click on Diagnostics.
Click on Run Self-Test to initiate a battery self-test.
Wait for the self-test to complete and check the results.
If the battery passes the self-test, it means that it is in good condition and does not need to be replaced.
If the battery fails the self-test, it means that it is weak or faulty and needs to be replaced as soon as possible.
How can I extend the runtime of the APC Smart UPS RT 3000?
To extend the runtime of the APC Smart UPS RT 3000, you can add external battery packs to increase the battery capacity and backup time. The external battery packs are compatible with the UPS and can be connected in parallel. To add external battery packs to the APC Smart UPS RT 3000, you need to follow these steps:
Turn off the UPS and disconnect it from the power source.
Remove the battery cover on the back of the UPS and disconnect the internal battery connector.
Connect the external battery connector to the internal battery connector on the UPS.
Connect the external battery pack to the external battery connector on the UPS.
Repeat steps 3 and 4 for each additional external battery pack that you want to add.
Replace the battery cover on the back of the UPS and reconnect it to the power source.
Turn on the UPS and wait for it to initialize.
How can I contact APC customer support?
If you have any questions or issues that are not covered by this article, you can contact APC customer support for further assistance. You can contact APC customer support by phone, email, chat, or web form. Here are some ways to contact APC customer support:
Phone: You can call APC customer support at 1-800-800-4272 (toll-free in the US and Canada) or +1-401-789-5735 (international) from Monday to Friday, 8 a.m. to 8 p.m. Eastern Time.
Email: You can send an email to APC customer support at esupport@apc.com with your name, phone number, product model, serial number, and a brief description of your issue or question.
Chat: You can chat with APC customer support online at by clicking on the Chat icon at the bottom right corner of the page. You will need to provide your name, email address, product model, serial number, and a brief description of your issue or question.
Web form: You can fill out a web form at by clicking on the Contact Us button at the top right corner of the page. You will need to provide your name, email address, phone number, product model, serial number, and a brief description of your issue or question.
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